Maintenance And Service Operations

Our passion is to actively stand by our people, our customers, and our collaborators. To ensure that designing, ordering, receiving, and maintaining these products is as stress-free and effortless as possible, Aqube presents dedicated service teams that offer additional support and guidance at every stage. Our skilled staff is there 24/7 to ensure quick and efficient technical support and aftercare during installation or maintenance.

  Quality, Environmental And Occupational Health And Safety Policy

Our passion is to actively stand by our people, our customers, and our collaborators. To ensure that designing, ordering, receiving, and maintaining these products is as stress-free and effortless as possible, Aqube presents dedicated service teams that offer additional support and guidance at every stage. Our skilled staff is there 24/7 to ensure quick and efficient technical support and aftercare during installation or maintenance.

The status of partners and workers in a cooperative workplace marks the difference with people working in any other workplace. Dissemination and implementation of our values: commitment (to the Health and Safety of the worker, to Society, to the Community, to the Environment, to our customers, to whom we offer our high-quality Services and Products), trustworthiness (both trust and reliability) and our flexibility and agility, are the tools we use to achieve a corporate positioning that is sensitive to, and respectful of, Human and Employment Rights. A workplace that facilitates the active participation and consultation of the workers.

Aqube in its business project strategically assumes total quality as the way to place its products and services on the market. Commitment to strict compliance with legal requirements applicable in all matters and areas of responsibility. Aqube is also committed to the continuous improvement of all its processes and operations, as the basis for efficiency, effectiveness, and competitiveness.

The environmental impact generated by Aqube’s business activity is relatively low compared with other industrial and services activities, however, our responsibility and commitment to the protection of the environment, in a continuous process of improvement, including pollution prevention, sustainable use of resources and reduction of generated waste leading to source reduction, are aligned with our commitment to the circular economy.

  Commitment to our Customers

Aqube always spells Customer with a capital 'C'. This is because our company culture and values are focused on a firm commitment to ethics, respect, and outstanding fulfillment of the Customer’s expectations. This commitment is also enriched by our special awareness of those users whose needs represent an additional challenge in the overall design of the products and services that Aqube offers society. All of this represents our commitment to sustainability with a comprehensive and strategic focus that is aligned with our concept of commitment to the future. This is linked to Aqube’s values and social business project.

  Highlights of our Maintenance And service operations

Aqube has well trained and experienced Engineers & Technical workmen whose target is to achieve zero breaks down. The elevators are assigned to Technicians through route wise planning, supervised by Team Leaders & Customer Service Manager.

This team will effectively take care of routine Examination, preventive maintenance, and Breakdown maintenance. They will attend callbacks within a very short period. All our Branch offices and service centers are equipped with the optimum level of spares required. There are regular training conducted for the Technicians, Team Leaders, and Engineers on Safety & skills up-gradation. The centralized monitoring system at the office and will analyze the history of callbacks from each elevator and provide suitable suggestions and corrective measures to our Customers. In addition to regular and surprise maintenance audits, there will be an Annual Equipment Survey (AES) for each elevator to check Safety and performance standards. All these professional After Sales Services are available to our customers at the most competitive Annual Maintenance charges.